Information About Registration

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• How you know you are registered : Your Tax Receipt / Confirmation Letter 
• Confirmation after Submitting Your Registration
• Registration Forms- access to online registration and to download printable brochure
• Fees and Criteria for Registration Categories
• Terms and Conditions
• Cancellation Policy
• What registration includes

IMPORTANT FOR ALL PARTICIPANTS – To ensure your registration is received and processed:

All participants will be emailed a Tax Receipt / Confirmation letter with important information within 3 business days of receiving your registration. Notify us if not.

Check your confirmation letter lists the city in which you will attend and that entry of your name and contact details is correct.

CLEMS at delphi@clems.com.au or (03) 9416 3833.

Venues should accommodate numbers but if a city SELLS OUT this will be listed very clearly on the home page of this seminar tour. Registrations are not processed once we reach capacity and prospective delegates are notified of having missed out.

IMPORTANT – confirmation on submitting your ONLINE REGISTRATION

As soon as you have submitted your registration online, you will receive an immediate AUTO REPLY from MIE (the host for the secure online facility) saying you submitted successfully and reminding you Delphi Training and Consulting will process your registration and send you confirmation and tax receipt in the next 3 days – if you missed a step you won’t get this - please try again or contact us

Your credit card statement  will list a transaction with MIE software in South Melbourne (as they link your encrypted credit card details to our bank to ensure your card is safe online before automatically sending us the rest of your registration data).

Your official tax receipt / confirmation letter will be emailed (as a pdf attachment) once CLEMS completes your registration (allow 1-3 days).

Registration Forms	Medium
Secure Online Registration	Secure Online
Printable Registration Form	Download
Brochure	Download

Registration Fees – Book early to ensure your place!

All prices are quoted in Australian dollars and are inclusive of GST

REGISTRATION TYPE Payment received electronically or postmarked by	EARLY BIRD	ADVANCE	STANDARD
Expires 5pm AEST  EARLY BIRD EXTENDED!!	Ends 5pm  14 July 2017	From 5pm AEST  14 July	After 5pm AEST  21 August
Individual:	$645	$675	$705
ADDITIONAL DISCOUNT Group (5+ people) – Must Fulfill Criteria Below:	$600	$630	$660
Self-funding FULL-TIME STUDENTS must meet criteria in APPLICATION ON WEBSITE for this special discount

Contact us if your EMAIL CONFIRMATION / RECEIPT is not received within 3 business days of sending your application

 [* = Not Applicable to this seminar]

GROUPS – ADDITIONAL CRITERIA

• Groups can not register online: please download PRINTABLE REGISTRATION FORMS
• Groups of 5 or more people paid on 1 cheque or credit card or EFT: the person / organization paying is listed on tax receipt
• Must use ONE registration form PER PERSON
• All delegates’ names and DIRECT contact details – including EMAIL (for venue and pre-training information) are require
• Must mail OR fax all completed registration forms TOGETHER with PAYMENT  – avoid duplicate confusion
• Individual fee applies if criteria not met
• No exceptions possible

FULL-TIME STUDENT – DISCOUNT CRITERIA

This is to assist full-time students who are self-funding, on limited income and without partner / spousal financial support

• Must use application form provided – Click here on: STUDENT APPLICATION FORM to download – complete and mail with confirmation of specified criteria as listed in application and payment

Terms & Conditions

• NO special consideration possible
• Applications will be automatically processed as an Individual Registration where criteria is not met and are subject to the same terms and conditions
• Forward payment in full with all details completed on one registration form per person
• Your direct email and contact details required for venue and seminar material / updates – ensure this is provided where an AGENCY funds your registration
• Confirmation – venue information with your  tax deductible receipt will be emailed within 3 days (contact (03) 9416 3833 immediately if not received) – allow 7 days if the week of Expiry of Early Bird or Close of Standard registrations
• Wrong city selected – written notification required; PRIOR to Close of Standard Registration incurs $33 transfer city fee; AFTER Close requires re-registering at Late Fee where included in final numbers given charges in incorrect city
• Errors in registration type / payment  will be processed automatically according to advertised criteria
• Errors in details provided – if notified after Close, incur fee for new Certificate of Attendance or tax receipt
• Fees inclusive of GST
• Cheques, bank drafts or money orders must be made in Australian dollars
• Visa or MasterCard only accepted or Cheque, Bank Draft, Money Order or EFT
• Transfer in full accepted – but shared / split registration is not given the nature of this training
• Transfer registration to another training not permitted
• Requests for lost, or additional, copies of receipts or certificates incur an administration charge of $22.00 – provision time may be delayed if requested beyond the month following the tour
• Special dietary requirements are available for vegetarian, gluten-free and lactose-free; nut allergy. We can not cater for other diets or be responsible for allergy or intolerance. Please make your own arrangements in such circumstances
• DISCLAIMER: we accept no responsibility in the unlikely event circumstances beyond our control result in the cancellation of part or all of the tour and we reserve the right to make changes to the training without notice
• All dates subject to expiry at 5pm AEST for postmarked date and electronically received registrations for EARLY BIRD registrations and 5pm AEST for ADVANCE and STANDARD registrations
• Standard / Onsite registration – no guarantee of materials or catering after Close of Advance Registration
• Expiry dates and times – no negotiation for any reason to be fair to all delegates

               [* = Not Applicable to this seminar]

Cancellations

• a substitute may attend in your place (same city) – please advise by email ASAP for transfer of name badge; certificate etc. – fee $33
• transfer to another city (before Close of Standard Registrations) if place available – fee $33
• transfer to another training not permitted
• must be made in writing before Close of Standard Registration for refund minus $110 admin fee
• policy applies due to admin work where incorrect payment delays finalizing registration
• NO REFUND after Close of Advance Registration
• NO SPECIAL EXCEPTIONS on fees or policies are possible in any circumstance in fairness to all

                [* = Not Applicable to this seminar]

Registration includes

• conference handouts and related material
• arrival, morning and afternoon teas, lunch
• certificate of attendance

BEFORE forwarding registration check:

• your correct city to attend is selected 
• your name and contact details are clearly printed
• selection of payment for eligible registration category
• your email and phone / mobile is correct 
• provide electronic OR mail registration – avoid DUPLICATE confusion – may incur processing fee

                [* = Not Applicable to this seminar]

AFTER forwarding registration ASAP check:

• email confirmation letter / tax receipt with venue details is received in 3 business days – if not, contact CLEMS
• emailed receipt lists correct city and spelling of your name and address - notify CLEMS of any errors IMMEDIATELY