Development and application of emotion regulation skills with distressed clients or colleagues

Learning Objectives

Participants will be able to:

identify personal hard-wired survival response: fight-flight-freeze-fawn (tend and befriend).
implement self-grounding skills to manage physiological arousal (stress response).
apply trauma informed principles to respond effectively to emotion dysregulation in others.
respond in an authentic (not scripted) manner to calm, contain and set appropriate boundaries.

This training is designed for roles and responsibility in:

Legal representation
Justice system
Mediation services
Investigations
Counselling & therapy
Mental health and physical health
Employee assistance (EAPs)
Occupational health and safety
Team leaders and supervisors
People and culture
Human resources
Prison and correction services
Critical incident and emergency response
Defence services

Delphi Training and Consulting acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Owners and Custodians of the lands and waters which we share. We pay our respects to Elders past, present and future. We acknowledge and recognise it is the oldest living culture in the world and that sovereignty has never been ceded. It always was and always will be Aboriginal land.

We support the Uluru Statement from the Heart

Delphi is an inclusive and safe organisation. We respect, celebrate and support diversity, the inclusion of children, young people and adults from LGBTQIA+ communities, people with disabilities, people from CALD backgrounds and people with diverse religious beliefs or affiliations.