Trauma-informed Organisation Consultation

Expertise you can confidently
rely on

As awareness of the prevalence of, and impact of trauma grows (55 – 70% adults experience at least one traumatic event during their lifetime), organisation’s are recognising the need to respond to and support the mental and emotional health and wellbeing of employees and clients. 

A trauma-informed organisation is developed through engagement and consultation from a top-down and bottom-up approach at all levels. It considers principles, culture, policies, procedures, protocols, and training from Board members through to senior executives and employees at all levels.

For employees:

  • Recruitment and exit interviews
  • Orientation and Onboarding 
  • Reflective supervision practice
  • Professional development requirements beyond technical knowledge and skills
  • Diversity, equity and cultural competence
  • Complaints and disciplinary processes

For clients:

  • First contact
  • Confidentiality and consent
  • Engaging with trauma informed principles 
  • Complaints processes
  • Cultural competence
  • Termination of therapy or services

Trauma-informed principles include:

  • Safety (psychological, emotional and physical)
  • Trustworthiness
  • Choice 
  • Collaboration
  • Empowerment 

Consultation and training will guide your organisation to adapt and respond with trauma-informed awareness and principles. 

One can hide in the past to avoid the present, or hide in the present to avoid the past.

– Ross and Halpern, 2009

2022 Naomi
Colin Ross

View Upcoming Events

Testimonials about training with Naomi Halpern

This has been an inspirational and full training opportunity. Not only has the content been excellent, but Naomi's presentation has also been excellent. I really enjoyed your 'humanity' Naomi and the way you used examples from your practice, both successful and less successful ones! You obviously have strongly well developed and integrated Parts, that have overcome the past, and allow you to shine in the present! So many thanks.

Social Worker, New Zealand

The training was excellent and really well received by the team. We’d love to proceed with a full day training to continue to build on these skills later in the year.

Employment Plus - Salvation Army, Melbourne, Vic

This complex material was very well organised and well presented with helpful, relevant and striking case examples e.g. the art work client's story. The candid comments from Naomi regarding some of her personal experiences as a therapist were effective and added warmth and a 'real life' context to the core content. These brief, humorous, tangible disclosures had an opening up, relaxing, humanising effect which softened the harder cerebral slog of technical material. The exercises were useful and essential in terms of knowing what is going on in yourself as a therapist.


This was the BEST workshop I have to been to in a very long time. Naomi was engaging, extremely interesting and able to relate the concepts to real life. I didn't doze once in her presentation ;-)!! It was well worth the trip from Melbourne to Geelong to see her. I would love to see more workshops from Naomi.

Psychiatrist, Melbourne

I found Naomi's "parts" perspective within the Snow White Model of complex trauma, and the information on the neurological aspects of treatment a most helpful framework. It assisted me to integrate my pre-workshop understandings of complex trauma and strengthens my understandings.

Social Worker, Newcastle

The two days were well paced, had well organised content enhanced by the Snow White metaphor and wove together therapeutic work with the brain function in a clear and concise way. I felt validated in my work but also challenged to be more collaborative, slow down and think more widely and deeply about interactions between the parts. The Snow White model has helped me to more easily remember the functions, survival responses and attachment characteristics of the different parts.

Psychologist, New Zealand

Join our NETWORK

Get all latest news, event updates and access to resources & information.

Get information on