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Managing Challenging Interactions with Colleagues and Clients: Strategies for Self and Co-Regulation

Learning Objectives

Participants will be able to:

  • Identify their hard-wired survival response: fight-flight-freeze-collapse (and ‘tend and befriend’)
  • Implement skills to ground and support their physiological arousal (stress response)
  • Understand and apply co-regulation skills (how to respond to, and calm others)
  • Set appropriate boundaries and respond authentically and appropriately in highly charged situations
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