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Managing Challenging Interactions with Colleagues and Clients: Strategies for Self and Co-Regulation

Learning Objectives

Participants will be able to:

  • Identify their hard-wired survival response: fight-flight-freeze-collapse (and ‘tend and befriend’)
  • Implement skills to ground and support their physiological arousal (stress response)
  • Understand and apply co-regulation skills (how to respond to, and calm others)
  • Set appropriate boundaries and respond authentically and appropriately in highly charged situations
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Delphi Training and Consulting acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Owners and Custodians of the lands and waters which we share. We pay our respects to Elders past, present and future. We acknowledge and recognise it is the oldest living culture in the world and that sovereignty has never been ceded. It always was and always will be Aboriginal land. 


Delphi is an inclusive and safe organisation. We respect, celebrate and support diversity, the inclusion of children, young people and adults from LGBTQIA+ communities, people with disabilities, people from CALD backgrounds and people with diverse religious beliefs or affiliations.


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