Crisis Response: Individual and Team Consultation

Individual and Team Crisis Consultation

Crisis or disaster can strike any organisation. Critical incidents range from a workplace accident, injury, death from illness or suicide of a colleague or client, redundancy, company closure, through to natural or human-made disasters. Interpersonal conflicts with a colleague or client can result in high levels of individual or team distress and impact health, well-being and productivity.

People respond to stress and trauma in different ways. Most people, in time, will regain equilibrium, process the event, grieve, and learn to live or adapt to a new reality or new normal. Some people may in time develop personal and professional growth out of difficult situations, perhaps leading to new opportunities. This is more likely where people have good supports at work and personally.

Resilience is not luck, a personal trait or result of willpower. It can be enhanced by personal, social and professional supports. Not everybody is fortunate to receive such support. Other people experience greater difficulty and challenges to recovery. A normal response to an abnormal situation is commonly manifested as anxiety, depression, sleeping, difficulties around eating, increased use of alcohol or other drugs, loss of libido or post-traumatic stress.

In the event of a crisis, individuals and teams may benefit from consultation with a trauma specialist. Naomi has over three decades experience working with individuals and groups providing confidential guidance and support during and post challenging events. She has a wealth of experience working with people across socioeconomic groups, faiths, cultures and sexual orientation.

Learning Objectives

Participants will be able to:

  • identify common individual and team responses to crises and traumatic events.
  • design an individualised support and self-care plan.
  • formulate a team response to stressful and traumatic events.
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