Trauma Informed Interviewing

what to do and say and what not to do and say

Learning Objectives

Participants will be able to:

outline the impact of trauma on memory, shame responses and complex presentations.
recognise signs of distress and how to respond.
identify the potential for unconscious bias – DARVO – and monitor personal responses.
implement trauma informed interviewing principles.

This training is designed for roles and responsibility in:

Legal representation
Mediation services
Investigations
Counselling & therapy
Mental health and physical health
Employee assistance (EAPs)
Occupational health and safety
People and culture
Human resources
Prison and correction services
Critical incident – emergency response
Defence services

Photo Credit: Katharina Vesoly

“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

– Viktor E. Frankl

Delphi Training and Consulting acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Owners and Custodians of the lands and waters which we share. We pay our respects to Elders past, present and future. We acknowledge and recognise it is the oldest living culture in the world and that sovereignty has never been ceded. It always was and always will be Aboriginal land.

We support the Uluru Statement from the Heart

Delphi is an inclusive and safe organisation. We respect, celebrate and support diversity, the inclusion of children, young people and adults from LGBTQIA+ communities, people with disabilities, people from CALD backgrounds and people with diverse religious beliefs or affiliations.

© 2021

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