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Trauma Informed Interviewing

what to do and say and what not to do and say

Learning Objectives

Participants will be able to:

  • outline the impact of trauma on memory, shame responses and complex presentations.
  • recognise signs of distress and how to respond.
  • identify the potential for unconscious bias – DARVO – and monitor personal responses.
  • implement trauma informed interviewing principles.


This training is designed for roles and responsibility in:

  • Legal representation
  • Mediation services
  • Investigations
  • Counselling & therapy
  • Mental health and physical health
  • Employee assistance (EAPs)
  • Occupational health and safety
  • People and culture
  • Human resources
  • Prison and correction services
  • Critical incident – emergency response
  • Defence services
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