As awareness of the prevalence and impact of trauma grows (55 – 70% adults experience at least one traumatic event during their lifetime), organisations are recognising the need to respond to and support the mental and emotional health and wellbeing of employees and their clients / customers.
A trauma-informed organisation is developed through ongoing engagement and consultation from a top-down and bottom-up approach. It considers principles, culture, policies, procedures, protocols, and training at all levels of the organisation from Board members through to senior executives and employees at all levels.
A trauma-informed organisation considers the impact and experience of employees, clients and customers at every juncture:
Naomi provides Trauma-informed consultation, training and assistance to develop and implement policy, processes, procedures and practice, specific to the unique services and needs of your organisation.
Consultation and training will guide your organisation to adapt and respond with trauma-informed awareness and principles.
Board members, senior executives, managers, supervisors will be able to:
Employees throughout the organisation will be able to:
Delphi Training and Consulting acknowledges Aboriginal and Torres Strait Islander Peoples as the Traditional Owners and Custodians of the lands and waters which we share. We pay our respects to Elders past, present and future. We acknowledge and recognise it is the oldest living culture in the world and that sovereignty has never been ceded. It always was and always will be Aboriginal land.
Delphi is an inclusive and safe organisation. We respect, celebrate and support diversity, the inclusion of children, young people and adults from LGBTQIA+ communities, people with disabilities, people from CALD backgrounds and people with diverse religious beliefs or affiliations.