Trauma Informed Skills and Practices for Managers and Supervisors: 6 Pillars for Trauma Informed Organisations

A Trauma informed organisation (TIO) creates a psychologically safe environment where employees are encouraged to seek help, and where competing interests of the employee, patient and organisation are duly considered and handled fairly. Managers, supervisors and human resources personnel require knowledge and skills in strengthening awareness, and recognition of potential difficulties, to act early in protecting and promoting the mental health of their team and reducing psychosocial risks.

Trauma informed practice (TIP) considers the intersectionality of trauma, gender, age, sexual orientation and identity, disability, race, ethnicity, religion, socio-economic background, and the life experiences of employees and patients, in addition to the specific nature of services.

TIP is guided by six easily understood principles:

  • Safety
  • Choice
  • Collaboration
  • Trustworthiness
  • Empowerment
  • Cultural competence

 Managers and supervisors are not expected to take on a ‘quasi-counsellor’ role within their teams but create an environment where team, or individual issues are identified early and strategies implemented to assist on an as needed basis.

Learning Objectives

Participants will be able to outline:

  • Understanding of the 6 pillars of trauma informed practice and application to their team.
  • How to apply principles of Psychological Safety.
  • Identify areas for promoting awareness and reducing stigma around mental health.
  • Practical ideas and strategies for building team mental health and wellbeing.

 This training is designed for roles and responsibility in: 

  • Legal representation
  • Justice system
  • Counselling & therapy
  • Mental health and physical health
  • Employee assistance (EAPs)
  • Occupational health and safety
  • Team leaders and supervisors
  • People and culture
  • Human resources
  • Prison and correction services
  • Critical incident – emergency response
  • Defence services
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