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Many professions and workplaces are exposed to psychosocial work-related risks, including mental health and medical professionals, lawyers, first responders, police, corrections and prison officers, armed services personnel, humanitarian aid workers and journalists.
Some professions have a double risk, exposed to the trauma of others and direct trauma in their line of duty.
Organisational reputation, duty to key stakeholders and the safety and wellbeing of employees, clients, patients or customers are interconnected.
Vicarious trauma (VT), Secondary traumatic stress (STS) moral injury, compassion fatigue and burnout are different but may co-occur. Grief and 24/7 media exposure to harrowing national and international events add another dimension of complexity.
Impacts are cumulative and left unaddressed, affect emotional, mental, physical and spiritual wellbeing, personal relationships and professional competencies. Support to address the impact of work on health and wellbeing is a vital aspect of professional rights and personal responsibilities.
Historically, STS and VT trauma training has focused on the personal aspect of selfcare – what can an individual do to support themselves and mitigate the impacts of their work. This training formulates a three-tiered understanding or an OPS approach:
Organisational: top-down perspective – risk assessment; policy; procedure; (organisational responsibilities)
Peer: we’re in this together – manager training and supervision (manager, supervisor, team leader responsibilities)
Self: taking care of Self – training; resources; support and personal self-care (personal responsibility)
This 2-part three hours live interactive webinar combines important information about risk and resilience factors, discussion and exercises to assess how your workplace is supporting staff wellbeing and how you may be travelling at a personal level.
Key takeaways:
This training is for:
[PLEASE NOTE: Details of cases will not be discussed. New dates for the Befriending the Tiger training and support forum for professionals will be announced shortly.]
Naomi trained as a social worker in the UK. Early in her career she worked with children in short-term emergency care, homeless youth, and convicted offenders in government and non-government organisations. She provided advocacy, psychosocial education, recreational opportunities, skills training, supervision and counselling. She holds a Grad. Cert. Human Rights and is a certified QPR trainer (suicide prevention).
In 1987, Naomi went into partnership at The Delphi Centre, now known as Delphi Training and Consulting. She has expertise in working with adult sequelae of childhood abuse, neglect, attachment disruptions and dissociative disorders.
Naomi provides clinical consultation for mental health professionals working with adult victim-survivors of familial trauma, intergenerational trauma, gender-based violence, and other trauma. Consultation specialties include complex post-traumatic stress, dissociative disorders, self-harming behaviour, suicidality and substance abuse. She has a wealth of experience working with people across socioeconomic groups, faiths, and sexual orientation.
Since 2009, Naomi has been a consultant to the United Nations developing and delivering a broad range of trauma informed programs to personnel in missions and duty stations around the world. She developed a Gatekeeper suicide prevention training for Safety and Security Services and trauma informed awareness training for the Office of the Special Coordinator on improving the UN’s response to Sexual Exploitation and Abuse, the Ombudsman and Ethics Units and Human Resources and Services Department.
She is a consultant and trainer for law firms and government agencies providing trauma informed training and reducing psychosocial risks to support mental health and wellbeing.
A skilled speaker and trainer, Naomi presents training about complex and developmental trauma, vicarious trauma, resilience building and workplace wellbeing through Delphi and United Nations, in-person and online across all Australian States and Territories – African Continent – Canada – Denmark – Germany – India – Italy – Lebanon – New Zealand – Romania – Thailand – United States
She was a founding member of The Australian Association of Trauma and Dissociation Inc. in 1992 (amalgamated with the Australasian Association of Traumatic Stress Studies in 1996) Naomi served on the Executive Committee and Conference Committee from 1991 – 1996, and as Treasurer from 1992 – 1995.
A founding member and spokesperson for an action group for victims of white collar crime, Naomi was an advocate for victims of deceptive and misleading financial advice, providing submissions and testimony to senate committees and inquiries. She worked closely with parliamentarians across political parties and the media, lobbying for changes needed in the industry and legislation.
She is co-author with Dr Colin A. Ross, (2009) Trauma Model Therapy: A Treatment Approach for Trauma, Dissociation and Complex Comorbidity, Manitou Inc. and two studies about Maladaptive daydreaming.
Naomi is a Fellow of the International Society for the Study of Trauma and Dissociation (2017) and recipient of the Distinguished Achievement Award (2022).
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